Shipping & Return

At Frosted Fox Bath Co., we take pride in crafting high-quality, handmade products. Many of our items are freshly made upon order to ensure you receive the best possible product. As a result, please allow a few extra days for processing and delivery.

  • Processing Time: Orders are typically processed within 3-5 business days, as most items are made to order.

  • Shipping Time: Once processed, orders are shipped via ChitChats shipping and typically take 5-7 business days to arrive, depending on your location.

  • Shipping Rates: Shipping rates are calculated at checkout based on your location and the weight of your order.

Returns and Exchanges

Due to the nature of our products, we do not accept returns. However, if you receive a damaged or defective item, we are happy to offer an exchange. Please contact us within 7 days of receiving your order to arrange an exchange.

Exchanges: If you received a damaged or defective item, please contact our customer service team at robyn@frostedfoxbathco.com within 7 days of receiving your order to arrange an exchange. Contact Us

If you have any questions or concerns about your order, please don't hesitate to contact us at robyn@frostedfoxbathco.com. We are here to help and ensure you have a delightful experience with Frosted Fox Bath Co.